Things teams ask before they sign up.

Sign up for a free account, complete the guided onboarding wizard to set up your company profile, and invite your team. The wizard walks you through goals, performance review cycles, and feedback systems. Most teams are up and running in minutes.

Yes. The Free plan is free forever for teams of up to 10 people, with core performance features included. No credit card required. Every new workspace also gets a 14-day trial of the full feature set. For larger teams, paid plans add capacity and advanced features.

Basic setup takes minutes. The guided onboarding walks you through company setup, team structure, and basic configuration. For larger enterprises, we can help with a customized rollout plan.

Yes — CSV imports for employees, departments, and historical performance data. If you're coming from BambooHR, Workday, or Lattice, export your data and email the founder — he'll personally help you map the fields and get it imported.

No. The product is designed to be intuitive with drag-and-drop interfaces, pre-built templates, and step-by-step guides. Comprehensive help docs and live support back it up.

Yes. You can tailor review templates, goal frameworks, and feedback categories to your company values. Custom branding is available on Norming and Performing. Custom workflows are on the roadmap and are not included today.

Five tiers based on Tuckman's Team Development Model: Free (up to 10 people), Forming ($29/mo, up to 25), Storming ($79/mo, up to 100), Norming ($149/mo, up to 500), Performing ($299/mo, unlimited). Flat monthly rate, no per-seat fees.

Free for teams of up to 10. Includes basic goal setting, simple feedback tools, employee recognition, and the team directory with org chart. No credit card. Upgrade when you need more capacity or advanced features.

Both. Annual subscriptions get a 20% discount (two months free). You can switch billing cycles any time and we'll prorate.

Yes — one click in account settings, no calls required. You retain access until the end of the current billing period. No lock-in contracts.

If you're not getting value in your first 30 days on a paid plan, email us and we'll work out a refund — we err on the side of the customer. Annual subscriptions can be prorated for unused months. The binding details are in our Terms of Service.

No. Every plan is a flat monthly rate. HR tools, storage, data export, and core integrations are included.

Performing is a self-serve $299/month plan with unlimited team members, phone support, and a dedicated account manager. SSO/SAML and custom workflows are on the roadmap, not included today. Contact us if you need help evaluating fit or planning a rollout.

Yes — we offer discounts for verified nonprofits and educational institutions. Email us with your organization details and we'll set one up for you.

Cascading objectives from company level down to individuals. Quarterly OKRs with measurable key results, visual progress, dependent goal links, and alignment views that show how individual work connects to company priorities.

Multi-source feedback — self, manager, peers, and external stakeholders. Easy to request, collect, and aggregate. Responses can be anonymous or attributed; AI-powered insights surface patterns and growth areas.

Fully customizable review cycles (quarterly, semi-annual, annual). Pre-built or custom templates, self-assessments, multi-rater feedback, and approval workflows. Reviews integrate with goals and continuous feedback data.

A career portfolio that travels with the employee — verified accomplishments, completed goals, received recognition, and feedback highlights bundled into a portable professional portfolio.

Peer-to-peer kudos, manager shoutouts, company-wide celebrations. Recognition tied to company values, with a social feed showcasing achievements. Optional rewards integration attaches points or gift cards. Leaderboards and badges add a gamified layer.

Employee directory, org charts, PTO/time-off tracking, benefits enrollment, document management, employee profiles, and payroll exports. A complete people-management surface, not just performance.

Agenda templates, talking-point suggestions, action item tracking, meeting notes history, and built-in video calls. 1:1 insights feed performance reviews. Google Calendar sync is in flight.

Dashboard for goal completion rates, review scores, feedback trends, engagement metrics, and recognition patterns. CSV export throughout, with predictive analytics on higher tiers.

Dedicated manager dashboard with team goals, pending reviews, feedback received, recognition given, upcoming 1:1s. Team health indicators, manager effectiveness coaching insights based on engagement data.

Feedback summarization, writing assistance for reviews, role-aware goal suggestions, sentiment analysis, predictive engagement analytics. AI helps speed and insight without replacing human judgment.

Standard NPS formula applied to pulse-survey responses. Color-coded scores (green >30, yellow 0–30, red <0), 12-week trend charts, department drill-down, and auto-generated action items based on score thresholds.

Unified queue at /approvals for PTO requests, document acknowledgments, and time entry approvals. One-click approve or deny per item. No tab-switching across pages.

Yes — request, approve, and adjust balances with an audit trail. Export Report downloads a real CSV with balances, accrued hours, and usage. Accrual rules, carryover policies, and blackout periods are configurable.

Yes — at /team/org-chart. Reassign reporting lines by dragging. The system blocks circular references. Cards show XP level badges and engagement indicators.

When giving recognition, tag the value the person demonstrated (Innovation, Teamwork, Leadership, etc.). Admins create and manage custom badges in /settings/badges. Visibility controls cover public, team-only, and private.

Managed PostgreSQL on Supabase, hosted in SOC 2 certified US data centers. App on Vercel. Your data never lives on a laptop, thumb drive, or shared spreadsheet. Full details on the Security page; a downloadable whitepaper is available.

TLS 1.2+ in transit (HSTS enforced). AES-256 at rest at the database level. Sensitive fields like SSNs and salary get an extra AES-256-GCM field-level encryption layer with per-account keys, so raw DB access alone doesn't expose them.

No. Row-Level Security policies enforced at the PostgreSQL level guarantee data isolation between organizations. Database-enforced, not just application logic.

Yes — authenticator apps (Google Authenticator, Authy, 1Password) and backup recovery codes. Admins can require 2FA org-wide. Accounts auto-lock after repeated failed login attempts.

Only HR Admin and Payroll Admin roles. Sensitive fields are encrypted with per-account keys; every access is logged with who, when, and from where. IP allowlisting and MFA enforcement are available for HR admin functions.

Infrastructure providers (Vercel, Supabase, Stripe) maintain SOC 2 Type II. Our application follows SOC 2 aligned practices including access controls, encryption, monitoring, and audit logging. OWASP Top 10 protections, NIST password guidelines, GDPR/CCPA aligned, PCI DSS Level 1 via Stripe.

You do. We're custodians. Export at any time in CSV, JSON, or PDF. We never sell your data or use it outside delivering our service.

Automatic daily backups with 7-day retention and point-in-time recovery. Encrypted, stored separately from the primary database in geographically isolated infrastructure.

Users and admins can view and revoke active sessions instantly. Accounts are protected by MFA. Session cookies are HTTP-only with SameSite=strict to prevent session theft.

Yes. Visit /security and download the Security Whitepaper PDF — encryption, isolation, authentication, compliance, infrastructure, FAQs. Share it with leadership, IT, or prospects.

Slack, Google sign-in and Calendar, CSV import/export, and our REST API are available today. Microsoft Teams and Zapier are in flight. Full list with status (Available / In flight / On request) on the Integrations page.

BambooHR sync is in flight, and Workday/ADP integrations are on the roadmap — reach out and we'll scope a custom build for your team on the Performing tier. In the meantime, CSV import covers employees, departments, and historical data.

Google OAuth sign-in is available today. SAML 2.0 SSO — Okta, Azure AD, Google Workspace, OneLogin, Ping Identity — is planned for the Performing tier and coming soon.

API access is included on the Storming plan and above: API-key read endpoints for employees, goals, recognition, review cycles, and feedback, plus outbound webhooks for the events we emit — OpenAPI docs at /api-docs.

Slack is live today for recognition shout-outs, with more notification types rolling out. Microsoft Teams is in flight.

Free is self-serve. Forming includes email support. Storming and Norming add priority chat and email. Performing adds phone support and a dedicated account manager.

Support is founder-led — you usually get a reply within a day, often much sooner. Higher tiers get priority handling. We'd rather be honest about being a small team than promise a fake SLA.

All paid plans include complimentary onboarding — account setup, data migration help, admin training, best-practice guidance. Enterprise customers get dedicated implementation managers.

Help center with video tutorials, step-by-step guides, webinars, best-practice docs. Live training for admins and end-users. Monthly Office Hours for direct product-team Q&A.

Bugs via in-app chat, email, or help center. Feature requests on the public roadmap — submit ideas, vote on others'. Many of our best features came from customer requests.